Privacy Policy

How AdSym, a division of Symetree, handles your personal information. For refunds, cancellations and delivery, see our Terms & Conditions. Last updated: 21 October 2026.

Who we are

AdSym is a division of Symetree (Pty) Ltd (Reg. no. 2026/822141/07 · Level 1 B-BBEE (EME)), based in Johannesburg North. We connect customers with our own services and with partner businesses we work with on a commission or equity basis, including the K53 Learner's Path, the trading signals group, Rock Stallion and our sister company Symetree.

Information we collect

• Contact details you give us directly — name, phone/WhatsApp number, and email, via our forms or WhatsApp.
• Order details you send through our checkout, which goes to our WhatsApp. If you pay by card or Instant EFT, you pay on PayFast's secure page; we receive your name, email, the amount and a payment reference, but never your card details.
• If you apply to partner with us: your name, contact details, services, areas, availability, experience and references. We use these only to assess and manage your partnership, and delete them if your application is unsuccessful and you ask us to.
• Basic usage data (e.g. which pages are visited) if analytics tools are added to the site.

How we use it

• To respond to quote requests, bookings and enquiries.
• To deliver purchased digital products (e.g. your K53 Learner's Path access code) after payment.
• To add you to the relevant WhatsApp group where you've asked to join one (e.g. Trading Signals).
• We do not sell your personal information to third parties.

Payments

You can pay by card or Instant EFT through PayFast, a licensed South African payment gateway, by bank transfer, or after confirming your order on WhatsApp. Card and Instant EFT payments are processed on PayFast's own secure page. AdSym never sees or stores your card details.

Rock Stallion shoots need a 50% deposit to book a date, with the balance due on the shoot day. Home services are paid on the day.

Refunds, cancellations and delivery

See our Terms & Conditions.

Your cart

Your cart is saved only in your own browser so it survives between pages. It is never sent to us until you choose to send your order on WhatsApp.

Contact us

Questions about this policy or your information? Reach us at adsym@symetree.co.za or on WhatsApp.